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How do I report an issue with the app?

Our team strives to provide an exceptional user experience. Please report any issues through our customer service email.

What is Airway Ex?

Airway EX is Level EX’s first ultra-realistic, 3D virtual surgery mobile app you can use to hone your surgical skills and perfect your technique of minimally invasive, endoscopic procedures of the airway.

Why is Airway EX in BETA?

We launched Airway EX in open-BETA so we can rally honest feedback from the medical community in effort to perfect the app.

Do I need to create an account?

Creating an account is easy and takes less than a minute. You can also do single sign on with Doximity, or login as a guest for limited access to cases.

How much does it cost?

Airway EX is a FREE app available for download in the iTunes App Store for iPhone, iPad, and iPod touch. While some CME activities are available for free, others are available through in-app purchase.

Who is your app intended for?

Our app is designed for practicing physicians of all experience levels in the following specialties: Anesthesiology, ENT Surgeons/Otorhinolaryngologists, Emergency Medicine, Critical Care, and Pulmonologists.

Who reviews cases to ensure they’re accurate and correct?

We’ve partnered with a team of expert physicians from leading academic hospitals to make certain our recreated patient cases, virtual devices, and other features are suitable for educational purposes.

Where do cases come from?

Virtual patient cases are based on actual patient surgeries submitted by physicians and rebuilt by the Level EX team. All cases and procedures are reviewed and vetted by our physician advisors and contributors.

How do I access locked content?

You must play through each case in the app, starting with Unit 0, to advance to increasingly more complex cases.

Can I skip cases?

No, you must play through each case in order to advance to each next level.

How can I earn CME?

Cases eligible for CME feature the CME badge on the case menu and case description screens. Simply follow the instructions on steps to take to earn credit through our CME-simulated activities.

Are the CME courses accredited?

We’ve partnered with Global Education Group to offer CME credit for continuing medical education activities in Airway EX.

I don't have a Doximity account. Can I still play?

Yes, you can create a free account to access the entire app, or login as a guest to access our first few cases.

How can I submit a case for the app?

Our mission is to continually advance in both technology and content. Please submit a case for review through our customer service email.

What devices do you support?

Airway EX is supported on the iPhone 5s+, iPad Air, iPad Pro, iPad mini 2+, and iPod touch 6.